Exchange & return

Hassle-Free Returns at Aurora Melbourne!

We understand the importance of your satisfaction at Aurora Melbourne, which is why we offer easy returns! We recognize that there may be instances where you need to return a product. That's why we've crafted a simple return policy that allows you to easily initiate a return within 14 days of receiving your order.

Just complete the contact form provided below with your name, email address, and order number. Our dedicated customer service team will promptly get back to you within 24 hours to facilitate the returns process seamlessly.

Please keep in mind that the return postage costs will be your responsibility. Ensuring your satisfaction is our utmost priority at Aurora Melbourne, and we're committed to making your shopping experience as enjoyable as possible.